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Grievance Redressal.. Society’s achievements in getting investors’ grievances resolved. Some of the cases are given below:-
(1) Name & address of Complainant: Ms. Anulekha Dutta, 12-B, Amrita Lal, Bose Street, Kolkata-5 Subject : Non-credit of shares in her D-mat account Remarks : Because of the intervention of the society, the complaint was resolved and the shares of Ms. Dutta have been credited to her D-mat account.
(2) Name & address of Complainant: Mr.Vikas Sharma, 304-306 Tower B, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon-122002 (Haryana) Subject : Transfer of account to his mother’s name after the death of his father without succession certificate which is a long, costly and very cumbersome process. Remarks : The account has been transferred at our request.
(3) Name & address of Complainant: Vijender Singh, Ghaziabad (UP) Subject : Regarding allotment of RPL Remarks : Karvy agreed to compensate the loss.
(4) Name: Rajesh Sahni <sahnirajesh@gmail.com> Sub: Complaint against HDFC Bank depository. Remarks: HDFC bank responded the complaint of Mr. Sahni, which was forwarded by the Society, saying that there is an overdue amount of Rs.1194.50 against the said d-mat account, which can be paid either through cheque, cash or by sending the details of another account to be linked with the said d-mat account.
(5) Name: Sadia Rehman < sadiasoni@gmail.com > Sub: Complaint against Standard Chartered Bank. Remarks: The Standard chartered Bank immediately agreed to revert back the charges & wrote the society to close the matter in the books.
(6) Name: Madhur Kumar Gupta Sub: Non-receipt of payments since April, 2006.
Remarks: The case has been resolved by NAM securities Ltd and payments made to Mr. Madhur Kumar Gupta.
(7) Name: Pankaj Sachdeva Sub: Disconnection of Tata Indicom phone and refund of security money Sub: Tata Indicom was disconnected the landline phone and refunded the security money of Mr. Pankaj Sachdeva.
(8) Name: Rahul Venkatesh Prasad Sub: British Airways authorities changed the schedule of the flight without intimation to the passengers. Sub: British Airways has imbursed the amount spent in various heads.
(9) Name: Dr. Arun Lavania Sub: Rs.30/- has been added in the bill of Dr. Lavania by Airtel as Helo Tune charge without consent. Sub: The amount charged by Airtel has been waived after the Society took up the case with the company.
(10) Name: Shri S.P.Dhiman Sub: Neither letter for allotment of shares has been received nor refund order by Sharepro Service (India) Pvt. Ltd. Sub: The Refund order for Rs.5,500/-has been sent vide DD No. 620342 dt 6.12.2006 of HDFC Bank.
(11) Name: Shri Kailash Chand Goyal Sub: Regarding clarification/amendment in rules. Sub: SEBI has replied and resolved his grievances.
(12) Name: Ms. Kaushal Sub: Refund order Sub: Refund order has been sent by M/s. India Infoline Ltd.
(13) Name: Shri Madan Mohan Prasad Sub: Allotment/refund of IPO of SVPCL Ltd. Sub: Refund order has been sent by M/s. Aarthi Consultants Pvt. Ltd. |